Welcome to the website of Princely Grace LLC and Princely Grace Medical Logistics (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website and the transportation, courier, logistics, and related services we provide. By accessing our website or using our services, you agree to these Terms. If you do not agree, please discontinue use of our website and services.
Princely Grace LLC and Princely Grace Medical Logistics provides professional transportation and logistics services, including non-emergency medical transportation, courier services, time-sensitive deliveries, and other transportation solutions. All services are subject to availability, scheduling, weather conditions, traffic, and operational requirements.
Customers are responsible for providing accurate information when requesting services, including pickup and delivery locations, contact details, scheduling information, and any special instructions. A booking is not considered confirmed until accepted by the Company.
We reserve the right to refuse or cancel any request if the required information is incomplete, inaccurate, or if the requested service cannot be safely or reasonably provided.
By using our services, you agree to:
Provide accurate and current information.
Be available at the scheduled pickup or delivery location.
Treat our employees and drivers respectfully.
Ensure all transported items comply with applicable laws.
Follow any reasonable safety instructions provided by our staff.
The Company may refuse service to any customer whose behavior is abusive, unsafe, threatening, or unlawful.
Payment terms will be communicated at the time of booking unless otherwise agreed in writing. Customers are responsible for paying all applicable service fees, taxes, and approved additional charges. Failure to make timely payment may result in delayed or suspended services.
If you need to cancel or reschedule a service, please notify us as soon as possible. Cancellation fees may apply depending on the timing of the request and the type of service booked.
We reserve the right to delay, reschedule, or cancel services due to circumstances beyond our control, including severe weather, road closures, vehicle breakdowns, emergencies, or other unforeseen events.
Princely Grace LLC and Princely Grace Medical Logistics provides non-emergency transportation services only. Our services are not intended to replace emergency medical care or ambulance services. If you are experiencing a medical emergency, call 911 or your local emergency services immediately.
You agree to use this website only for lawful purposes. You may not attempt to gain unauthorized access to our systems, upload malicious software, interfere with website functionality, or reproduce website content without prior written permission.
We reserve the right to suspend or restrict access to users who violate these Terms.
All content on this website, including text, graphics, logos, images, icons, layouts, and other materials, is the property of Princely Grace LLC and Princely Grace Medical Logistics or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, or distributed without prior written consent.
While we strive to provide dependable transportation services and accurate website information, Princely Grace LLC and Princely Grace Medical Logistics shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services, including delays caused by traffic, weather, mechanical issues, or circumstances beyond our reasonable control.
Our total liability for any claim related to our services shall not exceed the amount paid by the customer for the specific service giving rise to the claim, unless otherwise required by applicable law.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We encourage you to review our Privacy Policy before using our services.
These Terms & Conditions shall be governed by the laws of the State of Rhode Island, without regard to its conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the appropriate courts located within Rhode Island, unless otherwise required by law.
We reserve the right to update or modify these Terms & Conditions at any time. Any revisions will become effective immediately upon being posted on this website. Continued use of the website or our services after changes are posted constitutes acceptance of the revised Terms.
If you have questions regarding these Terms & Conditions or our services, please contact us:
Princely Grace LLC and Princely Grace Medical Logistics
Address: 11 Hazael St #1, Providence, RI 02908
Phone: +1 (646) 645-5958 / +1 (617) 331-3015
Email: info@pgmedicallogistics.com
Last Updated: July 28, 2026