- +1 (617) 331-3015
- +1 (646) 645-5958
- +1(401)359-0585
- info@pgmedicallogistics.com
Princely Grace LLC and Princely Grace Medical Logistics values your privacy and is committed to handling any health-related information shared with us responsibly. This HIPAA Notice explains our practices regarding information that may be provided while scheduling or coordinating our transportation services.
Princely Grace LLC and Princely Grace Medical Logistics provides non-emergency medical transportation (NEMT), courier, logistics, and transportation services. Our role is to safely transport passengers and coordinate transportation requests. We do not provide medical treatment, medical diagnosis, emergency medical care, or healthcare services.
When scheduling transportation, customers or authorized representatives may voluntarily provide limited health-related information necessary to coordinate safe transportation. This information may include:
Mobility or accessibility requirements
Wheelchair or mobility device needs
Pickup and destination information
Emergency contact information
Special transportation instructions
Information necessary to accommodate a disability or medical condition during transportation
We request that customers provide only the information necessary to arrange transportation services.
Any health-related information we receive is used solely to:
Schedule transportation services
Coordinate pickup and drop-off locations
Provide appropriate transportation accommodations
Improve customer safety during transportation
Communicate with authorized representatives when necessary
Comply with applicable legal requirements
We do not use health-related information for marketing purposes.
We take reasonable administrative, physical, and technical measures to protect personal and health-related information from unauthorized access, disclosure, misuse, or alteration.
Access to customer information is limited to employees or authorized personnel who require it to perform their job responsibilities.
Although we maintain appropriate safeguards, no electronic communication or data storage system can be guaranteed to be completely secure.
Princely Grace LLC and Princely Grace Medical Logistics does not sell or rent your personal or health-related information.
Information may be shared only when necessary to:
Coordinate transportation services
Comply with legal obligations
Respond to lawful requests from government authorities
Protect the safety of passengers, employees, or the public
Work with trusted service providers who assist in delivering our services
Any information shared is limited to what is reasonably necessary for the intended purpose.
Customers are encouraged to provide accurate transportation-related information while avoiding the submission of unnecessary confidential medical records or highly sensitive healthcare information through our website or email unless specifically requested.
If additional documentation is required for a particular transportation service, our team will advise you accordingly.
Princely Grace LLC and Princely Grace Medical Logistics respects the privacy of individuals and strives to handle customer information responsibly. However, unless otherwise required by law or by a specific contractual relationship with a healthcare provider or health plan, Princely Grace LLC and Princely Grace Medical Logistics is not a Covered Entity or Business Associate under the Health Insurance Portability and Accountability Act (HIPAA) solely by providing transportation services.
If our services are provided under agreements that require HIPAA compliance, we will handle protected health information (PHI) in accordance with those contractual and legal obligations.
You may request information about the personal information you have provided to us or ask questions regarding how it is used. If you believe your information has been handled improperly, please contact us so we can promptly review your concerns.
We may update this HIPAA Notice from time to time to reflect changes in our services, legal obligations, or privacy practices. Any revisions will be posted on this page with an updated effective date.
If you have questions regarding this HIPAA Notice or our privacy practices, please contact us:
Princely Grace LLC and Princely Grace Medical Logistics
Address: 11 Hazael St #1, Providence, RI 02908
Phone: +1 (646) 645-5958 / +1 (617) 331-3015
Email: info@pgmedicallogistics.com
Last Updated: July 28, 2026
